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About Air Macau
About
Air Macau is the flag carrier of Macau which has a fleet size of 22 which cover a network of 24 destinations which include Mainland China, South Korea, Thailand, Taiwan and Vietnam. The airline has carried 2.12 million passengers and is an affiliate member of the Star Alliance.
Class of Travel
Air Macau provides four fare types for travel;
Business Flex - Seats in Business class come with extra legroom and have a recliner option. Air Macau's Phoneix Miles allows members to upgrade to business class using miles earnt.
Economy Class- Air Macau provides all passengers with the choice of different economy fare seats which differs in baggage allowance;
Economy Flex
Economy Save
Economy Special
Baggage Allowance
Economy passengers are allowed 7kg for carry-on and the checked-in luggage is 20 kg and might varies according to the fare type.
Business passengers are allowed 7kg for carry-on and the checked-in baggage is 30kg.
Passengers are requested to read more information on baggage allowance here prior.
Frequent Flyer Allowance
Phoneix Miles is the flyer program by Air China family carriers including Air China, Shenzhen Airlines, Shandong Airlines, Air Macau, Dalian Airlines, Inner Mongolia Airlines, Tibet Airlines and Beijing Airlines. The program allows members to earn mileages on all scheduled flights operated by All Nippon Airways or Air Macau.
Check-in
Domestic Flights - Passengers can check-in 24 hrs to 1 hr prior to the scheduled departure time.
International Flights - Passengers can check-in 24 hrs 1 hr prior to the scheduled departure time.
Passengers on all flights have a checked-in baggage limit of 32kilos, linear dimensions limits of each piece of luggage (sum of the length, width and height) shall not exceed 203 centimetres (80 in).
For cabin baggage, each passenger can carry one piece of hand baggage, with each weighing no more than 7 kilos, linear dimensions of each piece of hand baggage shall not exceed 56 centimetres (22 in.) in length, 36 centimetres (14 in.) in width and 23 centimetres (9 in.) in height, which ensures that the hand baggage can be stowed in the closed overhead compartment or fit under the seat in front of you onboard the aircraft.
Onboard Support
Air Macau provides assistance for passengers with special needs. Wheelchairs, airport assistance during check-in are provided by on-ground staff. Passengers can choose a service that best suits their needs. Expectant mothers, parents of unaccompanied children, differently-abled personals can read about the facilities here.
Want to stay connected? Air Macau has installed wifi onboard 14 of their A320 aircraft
Refund & Cancellation
Passengers can cancel their booking either through Air Macau sales’ offices or website. All cancellations are subject to a cancellation fee.
Address:
398 Alameda Dr. Carlos D'Assumpcao,Edif.CNAC, 13-18 andar, Macau
Reservations: (853) 8396-5555
Website:
http://www.airmacau.com.mo